These Terms and Conditions govern your use of the luckyjili platform. By registering an account, you confirm that you have read, understood, and agreed to all the rules set out on this page.
Last updated: January 2025These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player") and luckyjili ("Platform", "we", "us") governing all access to and use of the luckyjili website and its associated services. By accessing the platform, creating an account, or placing any wager, you unconditionally accept these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately stop using the platform and close your account. luckyjili reserves the right to amend these Terms at any time, and continued use of the platform after any amendment constitutes acceptance of the revised Terms. All activities on luckyjili — including sports betting, casino-style games, deposits, withdrawals, and bonus claims — are subject to these Terms at all times. These Terms are written in Philippine English and are governed by the applicable laws and regulations relevant to the jurisdiction in which luckyjili operates.
Access to luckyjili is strictly limited to individuals who are at least 21 years of age, in compliance with Philippine gaming regulations applicable to online entertainment platforms. By registering an account, you confirm and warrant that you are of legal age and that you are not prohibited by any applicable law or regulation in your jurisdiction from participating in online gaming activities. luckyjili takes age verification seriously and reserves the right to request documentary proof of age at any time during the registration process or at any subsequent point in your account's lifetime. Any account found to belong to an underage player will be immediately suspended and all associated balances forfeited. It is the sole responsibility of the player to ensure that their participation is lawful within their own jurisdiction. Players who are residents of jurisdictions where online gaming is explicitly prohibited are not permitted to register or use the platform. luckyjili will not be held liable for any legal consequences arising from a player's decision to access the platform from a restricted jurisdiction.
Each player is permitted to hold only one account on luckyjili — duplicate accounts are strictly prohibited and may result in the suspension or permanent closure of all associated accounts, along with the forfeiture of any funds held therein. You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password, and must never share these details with any other person. Any activity conducted through your account will be deemed to have been carried out by you, and you accept full responsibility for all such activity. In the event that you suspect unauthorised access to your account, you must notify luckyjili support immediately to enable protective measures to be taken. All personal information provided during registration must be accurate, complete, and kept up to date — providing false or misleading information is a breach of these Terms. luckyjili reserves the right to conduct identity verification checks at any time, and failure to cooperate with such checks may result in account suspension. Players are responsible for ensuring that their account details, including payment method information, match the records held by luckyjili.
Before any withdrawal can be processed, luckyjili may require you to complete a Know Your Customer (KYC) verification process. This typically involves submitting a valid government-issued photo identification document, proof of address, and in some cases proof of the payment method used. Verification is a standard and necessary process designed to protect players from fraud and to comply with responsible gaming requirements. Accounts that have not completed verification may have withdrawal requests placed on hold until the required documentation has been reviewed and approved. luckyjili aims to process verification submissions promptly, but turnaround times may vary depending on the volume of requests. Players are encouraged to complete verification early to avoid delays when they wish to withdraw. All documents submitted are handled in accordance with the luckyjili Privacy Policy.
All financial transactions on luckyjili are conducted in Philippine pesos (PHP), and no currency conversion is required for players based in the Philippines. Accepted deposit methods include GCash, Maya, and local bank transfers — full details of available options are set out on the Payment page. Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard and on the Payment page. Withdrawals may only be made to payment methods that are registered in the same name as the luckyjili account holder, as part of our fraud prevention and player protection measures. luckyjili processes withdrawal requests as promptly as possible, but processing times may vary depending on the method used and any pending verification requirements. Deposits are generally credited to your account instantly, though occasional delays may occur due to third-party payment processing issues beyond luckyjili's control. Any fees charged by third-party payment providers are the responsibility of the player and will not be reimbursed by luckyjili.
If you believe a transaction on your account is incorrect or unauthorised, you must contact luckyjili support as soon as possible and no later than 30 days after the transaction date. luckyjili will investigate all transaction disputes thoroughly and will communicate the outcome to the player within a reasonable timeframe. Disputes raised after 30 days may not be considered unless there are exceptional circumstances that prevented earlier notification. Players must retain records of all transactions for their own reference. luckyjili's records of all transactions will be treated as accurate unless a player can provide compelling evidence to the contrary.
luckyjili offers a range of bonuses, promotions, and special offers to both new and existing players, all of which are subject to specific terms that are communicated at the time each offer is made available. Wagering requirements, minimum deposit thresholds, eligible games, time limits, and maximum withdrawal caps applicable to each bonus will be clearly stated in the individual promotion's terms. Bonus funds and any winnings generated from bonus funds cannot be withdrawn until all applicable wagering requirements have been met in full. Players may only claim each promotion once unless the terms of that promotion explicitly state otherwise. luckyjili reserves the right to modify, suspend, or withdraw any promotion at any time, with or without prior notice, and will not be liable for any inconvenience caused by such changes. Abuse of bonuses — including but not limited to creating multiple accounts to claim the same offer, or exploiting bonuses in a manner inconsistent with genuine play — will result in the forfeiture of all bonus funds and may lead to account suspension. Full details of current promotions are available on the Promotions page.
All bets placed on luckyjili are subject to the specific rules applicable to the relevant game or sport, which are published within the platform and updated as necessary. Once a bet has been confirmed and accepted by the platform, it cannot be cancelled or modified by the player — it is your responsibility to review all bet details carefully before confirming. Minimum and maximum bet limits apply across all game types and are displayed within the relevant game or betting interface. luckyjili reserves the right to void any bet that has been placed on the basis of an obvious pricing error, technical fault, or irregular market conditions, and in such cases the original stake will be returned to the player's account. In the event of a dispute regarding the outcome of a game or sporting event, luckyjili's decision — based on the official result from the relevant governing body — will be final. Bets placed after the official start time of a sporting event will be void unless specifically covered under live in-play betting rules. Players are responsible for understanding the rules of any game or market before placing a wager.
Players are expected to use luckyjili responsibly, fairly, and in good faith at all times. Any form of fraudulent activity, collusion, match-fixing, use of automated betting software or bots, or any other behaviour designed to gain an unfair advantage over the platform or other players is strictly prohibited. luckyjili actively monitors player activity and employs technology to detect irregular patterns that may indicate a breach of these conduct rules. If a player is found to have engaged in prohibited conduct, luckyjili reserves the right to void any associated winnings, suspend or close the account, and report the matter to the relevant authorities where required. Players must not use the platform for any purpose that is unlawful under applicable Philippine law or the laws of their own jurisdiction. Offensive, abusive, or threatening behaviour directed at luckyjili staff or other players through any communication channel associated with the platform will not be tolerated and may result in immediate account closure. luckyjili encourages all players to engage with the responsible gaming tools available on the Responsible Gaming page to help maintain healthy play habits.
Either the player or luckyjili may close or terminate a player account at any time, subject to the conditions set out in these Terms. Players who wish to close their account voluntarily should contact luckyjili support, and any verified balance remaining in the account at the time of closure will be returned to the player via their registered payment method after all outstanding wagering requirements have been settled. luckyjili reserves the right to suspend or permanently close any account — without prior notice — where there is a reasonable belief that a player has breached these Terms, engaged in fraudulent activity, or where luckyjili is required to do so by applicable law or regulatory instruction. In cases of account closure due to a breach of Terms, luckyjili reserves the right to withhold any bonus funds and associated winnings while any outstanding investigation is conducted. Players who have opted for self-exclusion through the responsible gaming tools will not be permitted to reopen their account for the duration of the exclusion period. Upon termination of an account for any reason, all unused bonus balances will be forfeited.
luckyjili provides its platform on an "as available" basis and does not guarantee that the platform will be free from interruptions, errors, or technical faults at all times. To the maximum extent permitted by applicable law, luckyjili shall not be liable for any loss of funds, data, profits, or opportunity arising from technical outages, delays in payment processing, or circumstances beyond luckyjili's reasonable control. Players acknowledge that participation in gaming and betting activities carries inherent financial risk, and luckyjili is not responsible for any financial losses sustained through normal gameplay. luckyjili's total liability to any player in connection with the platform shall not exceed the total amount deposited by that player in the 30-day period preceding the event giving rise to the claim. Nothing in these Terms shall exclude or limit luckyjili's liability for death, personal injury, fraud, or any other liability that cannot lawfully be excluded. Players are encouraged to set deposit limits and use the self-exclusion tools available to manage their exposure to financial risk.
luckyjili reserves the right to revise, update, or replace these Terms at any time as the platform evolves and in response to changes in applicable law or regulation. When material changes are made to these Terms, luckyjili will make reasonable efforts to notify registered players through the platform or via their registered email address. The most current version of the Terms will always be accessible on this page, and the "Last updated" date at the top of the page will be revised accordingly. Your continued use of the platform following the publication of any revised Terms constitutes your acceptance of those changes. If you do not agree with any changes made to the Terms, you should stop using the platform and close your account. Players are encouraged to review this page periodically to stay informed of any updates. For any questions regarding these Terms, please refer to the FAQ page or contact luckyjili support.
If anything on this page is unclear, the FAQ page has detailed answers to the most common questions from Filipino players. Ready to get started? Create your account today.